Growing and scaling a digital menopause clinic
Platform: App, SaaS & website
What I worked on:
1. Product positioning
2. Go-to-market strategy
3. Commercial growth & retention
4. International expansion
Stella launched as a UK menopause app with behavioural plans and coach support in 2021. Telemedicine and prescribing followed in 2022.
The challenge was finding the right commercial model to drive growth across multiple markets and channels.
The project: I led product marketing across the UK, US and South Africa, growing organic traffic 11x and launching paid advertising to scale direct-to-consumer sales. The focus shifted to partnerships with major healthcare plans and brands to drive demand at scale.
Outcome:
Revenue up 4x
+900% orders across three markets
+825% orders & -76% cost per order from paid search
97% member retention on prescribed HRT
11x organic traffic growth within 12 months
+50% of monthly active users complete a lesson
Clients included United Healthcare, OptumRx and Discovery. For partnerships, see Noom and Kaia case studies